PRIVACY POLICY

We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We also may automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  Such information may be used for record keeping purposes only.  We will not sell or disseminate your personally identifiable information to anyone.  Please contact us at 845-794-2005 or info@fbplayhouse.org if you have any questions or concerns.

 

SECURITY POLICY

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.  Please contact us at 845-794-2005 or info@fbplayhouse.org if you have any questions or concerns.

 

TICKET EXCHANGES AND REFUNDS

No refunds are permitted at the Forestburgh Playhouse. If you are unable to use your tickets, you may transfer them to a friend or you may choose to return them to the Forestburgh Playhouse to be re-sold; this return will be considered a tax-deductible donation, provided it is made more than 1 hour prior to curtain.

Subject to availability, tickets may be exchanged up to 48 hours in advance by calling the Box Office; after that time there are no exchanges allowed. A $3/ticket exchange fee would apply for all except subscribers. Tickets may be exchanged for another performance of the purchased production only; no show-to-show exchanges allowed.  This policy was implemented on July 20, 2017.