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TICKET EXCHANGES AND REFUNDS
No refunds are permitted at the Forestburgh Playhouse. If you are unable to use your tickets, you may transfer them to a friend or you may choose to return them to the Forestburgh Playhouse to be re-sold; this return will be considered a tax-deductible donation, provided it is made more than 1 hour prior to curtain.
Subject to availability, tickets may be exchanged up to 48 hours in advance by calling the Box Office; after that time there are no exchanges allowed. A $3/ticket exchange fee would apply for all except subscribers. Tickets may be exchanged for another performance of the purchased production only; no show-to-show exchanges allowed. This policy was implemented on July 20, 2017.
Plan ahead! Please inform the recipient of a Forestburgh Playhouse Gift Certificate not to wait until the last minute to redeem their Gift Certificate. Each Gift Certificate has a clearly marked expiration date at the bottom of the Gift Certificate. Gift Certificates cannot be redeemed after the expiration date. In addition, seating is subject to availability and not guaranteed until the order is placed. If a particular performance is sold out, Gift Certificate redeemers must choose a different performance. Some shows may be very popular and sell out in advance. Gift Certificate redeemers cannot be accommodated if a performance is sold out. No refunds for Gift Certificates are permitted at the Forestburgh Playhouse. If you are unable to use your Gift Certificate, you may transfer it to a friend—your friend must present theGift Certificate at the Box Office in order to redeem it.